Managing your Ting Mobile account
With your account, you’re in control.
Whether you’re checking your usage, reviewing your bills, or managing device features, everything is at your fingertips. Since you're on the Unlimited Ting Town or Ting Unlimited Combo plan, some features may not apply—but that’s because you never have to worry about your usage. Seriously. With truly unlimited talk, text, and data, you can enjoy all your favorite services without limits.
Plan overview
The Plan overview section in your Ting account makes it easy to check your current plan and usage details. To see your overall usage, check the usage chart for the phone number you’re reviewing. The graph shows total usage in blue.
Since your plan includes truly unlimited talk, text, and data, top-ups are not available.
Detailed usage breakdown
For more details, you can select Data, Talk, or Text. Each option displays specific usage information:
Data
- Date of usage
- Amount of data used
- Phone number using the data
- Location of data usage
Talk
- Date of the call
- Originating and terminating numbers
- Call duration
Text
- Date of the text message
- Incoming and outgoing numbers
Usage alerts
Usage alerts are no longer available because your plan includes truly unlimited talk, text, and data.
Device settings
Manage your devices through the Device settings tab. Here’s what you can do:
- Update or add device nicknames.
- Suspend or deactivate devices.
- View your IMEI and ICCID (SIM card number).
- Update call settings, such as call forwarding, blocking, call waiting, and voicemail.
- Update long-distance calling and international roaming settings.
- Enable or disable tethering and hotspots.
Edit settings
To edit any setting, click the pencil icon next to the option you want to update.
Refer a Friend
Share Ting with friends and family using your referral link. Share your link via email or social media by clicking the corresponding icons in the Refer a Friend tab.
Account settings
Manage your account settings in the Account Settings tab. Options include:
- Account name
- Account email
- Preferred contact number
- Ting account password
- Two-factor authentication (2FA) settings
- Subscriptions to Ting news, device alerts, and surveys
Your last bill
The Your last bill section shows your most recent monthly bill, which you can view or download as a PDF.
How to download your last bill
Click the Download button in the top-right corner of the page to save your bill as a PDF.
Billing History
The Billing History section displays a complete record of your payments and credits, showing the last six months by default.
Viewing an earlier bill
- Click the down arrow to expand the Billing History menu.
- Choose Last 6 months or select the year you want to review.
- Find the month you’d like to view and click Monthly Bill next to it.
Downloading your bill
To download your bill as a PDF file, select the paper icon to the right of the month.
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