HelpMobileTwo-factor authentication (2FA) for Ting Mobile

Two-factor authentication (2FA) for Ting Mobile

Updated  
October 6, 2025

Two-factor authentication (2FA) adds an extra layer of security to your Ting account by requiring two pieces of information to log in:

  1. Your password.
  2. A unique authentication token generated by an authenticator app or sent via text message.

Even if someone gains access to your username and password, they can’t log in without your 2FA code. This extra step ensures your account remains secure, protecting important connections like banking and social media.

Setting up Two-Factor Authentication

When you sign in to your Ting Mobile account, you’ll need to set up 2FA if you haven’t done so already.

  1. Sign in to your Ting Mobile account.
  2. If 2FA isn’t set up, a pop-up window will appear.
  3. Enter your Ting account password and click Continue.
  4. Choose your preferred 2FA method:
    • Authenticator app: Generate authentication codes via a downloaded app.
    • Text message: Receive authentication codes via SMS to your phone.
  5. Follow the on-screen instructions to complete setup.

Setting up with an authenticator app

  1. Download and open an authenticator app (Android, iOS).
  2. Scan the QR code displayed on your Ting account screen or enter the provided manual key.
  3. Enter the verification code generated by the app.
  4. Click Enable to activate.

Setting up with a text (SMS) code

  1. From the drop-down menu, choose the Ting phone number for your 2FA code.
    • To use a different number, select Other and enter the desired number.
  2. Click Send code.
  3. Enter the code sent to your phone via text message.
  4. Click Save settings.

Sections in this article

Setting up Two-Factor AuthenticationSetting up with an authenticator appSetting up with a text (SMS) code