HelpMobileOrdering your Ting SIM card

Ordering your Ting SIM card

Need a Ting SIM card? We’ve got you.

Ready to get started with Ting but need a SIM? No problem—we make it easy.

Ways to get your SIM

Order online
During activation
Shipping info
  • We’ll email you tracking details when your order ships.
  • Most SIMs arrive in 2 business days, but shipping can take up to 5 business days.

Ordering online? Here’s how:

  1. Go to the Ting shop.
  2. Choose how many SIM cards you need.
  3. Add to cart and check out.
  4. Pick your shipping speed:
    • Standard (1–5 business days)
    • Priority (1–3 business days)
  5. Enter your info and place your order.
  6. When your SIM arrives, you’re ready to activate.

Ordering during activation?

No SIM? No stress. The activation flow will offer to send you one.

  1. Log in to your Ting account.
  2. Click Add a line.
  3. Enter your device’s IMEI.
  4. Select Physical SIM card.
  5. Confirm your address.
  6. Choose your number option (bring, move, or new).
  7. Enter billing info and confirm your order.

Once your SIM arrives, you're ready to activate.