HelpMobileSetting up data on your phone

Setting up data on your phone

Data lets you browse the web, make HD Voice/VoLTE calls, and send or receive picture messages and group texts. It’s essential to have the correct settings to get started. Follow the steps below to set up your phone for seamless data access.

iPhone data settings

iPhones generally work with data immediately after activation. If you run into any issues, update your carrier bundle:

  1. Open Settings.
  2. Tap General.
  3. Tap About.
  4. If a carrier update is available, you’ll see an option to update your Carrier Settings.
  5. Tap to update.

Android data settings

Android devices require manually configured APN settings. Here’s how to set yours up:

Reset APNs to default
  1. Go to Settings.
  2. Tap Mobile (or Cellular) Networks.
  3. Select Access Point Names.
  4. Tap the Menu (three dots or “More”).
  5. Select Reset to Default.
  6. You are now ready to add your new APN settings!

Older phone?

You may find your APN settings under:

    • Settings → Connectivity → Packet Data → APN
    • Or Web → Settings → Connection Profiles.
  • Add new APN settings

    1. Tap the + icon to add a new APN.

    2. Enter the following details, and save before entering the next one:

    APN 1
    • Name: Verizon Internet
    • APN: VZWINTERNET
    • MCC: 311
    • MNC: 480
    • APN Type: default
    • APN Protocol: IPV4V6
    • APN Roaming Protocol: IPV4V6
    • Bearer: LTE
    APN 2
    • APN: VZWIMS
    • APN Type: ims,ia
    • MCC: 311
    • MNC: 480
    • APN Protocol: IPV4V6
    • APN Roaming Protocol: IPV4V6
    APN 3
    APN 4
    • Name: Verizon FOTA
    • APN: VZWADMIN
    • APN Type: fota
    • MCC: 311
    • MNC: 480
    • APN Protocol: IPV4V6
    • APN Roaming Protocol: IPV4V6