Your Ting account device settings
The Device settings section in your Ting account lets you control a variety of features for each phone number on your plan. These features are free to enable, though some, like international calling or roaming, may include additional charges.
This guide explains what each feature does and how to use them.
Updating your features
- Log in to your Ting account.
- Navigate to Device settings.
- Select the phone number you want to manage.
- Click the pencil icon next to a feature to toggle it on or off.
- Save your changes.
Voice features
Call forwarding options
Can use call forwarding
Forwards all incoming calls directly to another number without ringing your phone or going to voicemail.
Can use call forward busy
Forwards calls only when you’re already on another call. Missed calls will not go to voicemail.
Can use call forward no answer
Forwards calls after a few rings if you don’t answer. Missed calls won’t go to voicemail.
You can setup your call forwarding preferences on your device once a call forwarding feature is enabled.
Block your caller ID (call privacy)
Hides your name and number when making calls. If others mention "No Caller ID" when you call, this setting is likely enabled.
Conference calling
Lets you connect with multiple callers at once. Ideal for group discussions or business calls.
Voicemail options
Basic voicemail
Access your voicemail by:
- Calling your own number.
- Dialing
86. - Pressing and holding the number 1 on your phone.
To access voicemail from another phone:
- Dial your number.
- Press * during the greeting.
- Enter your PIN to listen to messages.
Visual voicemail
Provides a scrollable list of messages to manage voicemail visually. You can tap to listen or delete messages.
Note: Visual voicemail setup requires basic voicemail setup to be completed first.
International roaming
Allows you to make calls while roaming outside the U.S.. International roaming may incur additional charges.
International long distance
Enables calls to numbers outside the U.S. You’ll need to use the correct country code and the U.S. exit code (011). Surcharges may apply for international calls. Learn more about international calling rates.
Data features
Can use tethering
Allows you to create a mobile hotspot or tether your device to share its internet connection with other devices. Once enabled, adjust your device’s data settings to activate the hotspot or tethering feature.
Managing features Is simple
Your Ting account gives you complete control over your features. Enable the ones you need, and experiment worry-free—you can always turn them off anytime.
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