HelpMobileHow do I know which Ting SIM I am using?

How do I know which Ting SIM I am using?

Not sure if you’re using a Ting GSM SIM or a Ting V1 SIM? We’ve got you.

Here’s how to tell which network you’re on.

If you’re on the Ting V1 network

Example of V1 SIM packaging
  • Using an eSIM? That means you’re on Ting’s V1 network.
  • Log in to your Ting account and head to Device settings. If your number says V1 in the network column, that’s your network.
  • Check your SIM packaging—it’ll say Ting V1 SIM.
  • No packaging? Look at the SIM card itself. If the number starts with 8914, that’s V1.
  • You can also check your SIM card number in your Ting account. Go to Device settings > select your number > look for ICCID. If it starts with 8914, you’re on V1.

If you’re on the Ting GSM network

Example of X3 SIM packaging
  • Head to Device settings in your Ting account. If your number says GSM in the network column, you’re on the GSM network.
  • Check your SIM packaging—it’ll say Ting X3 SIM (that’s our GSM SIM).
  • No packaging? Peek at the SIM card. If it starts with 8901, it’s GSM.
  • Still not sure? In your Ting account, go to Device settings > select your number > find the ICCID. Starts with 8901? That’s GSM.