Ordering a phone from the Ting Shop
Need a phone? We’ve got options.
Whether you're upgrading or just getting started, you're in the right place. If you’re joining Ting’s V1 network, you’ll need a compatible phone. Our V1 device shop has what you’re looking for. As a bonus, we ship all our devices with a new physical SIM.
🚀 Already a Ting customer and are not sure which SIM or network you’re using? Learn how to check which SIM you're on
How to order a device
Creating an account makes it easier to track orders and get support later on. Click Sign up / Sign in in the top-right before you start shopping to create your account. Not interested in an account? You can checkout as a guest.
- Browse phones on our device shop page.
- Find one you like and click Select options.
- Pick your preferred specs(color, memory condition) and quantity.
- Hit Add to cart.
- Ready to check out? Go to your cart and select your shipping:
- Standard shipping (1–5 business days)
- Priority shipping (1–3 business days)
- Enter your billing address and choose your shipping destination.
- Pick your payment method: credit card, PayPal, or Affirm.
- Credit card: Enter your card details.
- PayPal: You’ll be redirected to log in securely.
- Affirm: Choose your financing option and follow the prompts.
Once your phone arrives, you're ready to activate.
Track or manage your order
To view your orders:
- Log in with the email you used to order.
- Click Help in the top right, then select Manage account.
- Go to the Orders page to see status and details.
If you checked out as a guest, order tracking won’t be available.
Managing your shop account
The V1 device shop runs on a separate platform, so it’s not linked to your main Ting account.
To log in:
- Head to the shop login page.
- Click Sign in at the top right.
- Enter your username and password.
- Need help? Reset your password.
Need help?
Visit the shop support page to start a live chat or send an email. You can also click “Support?” at the bottom of any shop page.
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