Setting up your visual voicemail
Ting Voicemail: Stay connected, your way
Ting offers two voicemail options to suit your needs:
- Basic voicemail: Dial into your inbox to listen to messages.
- Visual voicemail: View and select messages from a list.
While Ting doesn’t offer a specific visual voicemail app, most newer factory-unlocked phones include this feature built into their operating system. If your phone doesn’t have a pre-loaded app, third-party options like YouMail are available for download.
Enabling voicemail on your Ting account
Before setting up visual voicemail, ensure voicemail is enabled in your Ting account:
- Log in to your Ting account.
- Select Device settings from the left-hand menu.
- Click on the number you’d like to enable voicemail for.
- In the Minutes section, click the pencil icon to edit.
- Toggle Can use voicemail to On and choose Visual Voicemail.
- Click Save.
Setting up your voicemail inbox
To set up voicemail for the first time:
- Press and hold 1 or dial *86 on your phone.
- If prompted, enter the last four digits of your phone number, then press #.
- Follow the prompts to:
- Create a new password.
- Record your voicemail greeting.
- Set up security preferences.
Setting up visual voicemail on your iPhone
- Open the Phone app.
- Tap Voicemail.
- Select Set up now.
- Create your voicemail password and tap Done.
Setting a greeting
- Tap Greeting in the top-left corner.
- Choose Default or Custom.
- For custom greetings, tap Record, record your message, and tap Save.
Setting up visual voicemail on your Android
- Open the Phone app.
- Tap More Options (three dots in the top-right corner).
- Select Settings.
- Tap Voicemail and enable Visual Voicemail.
Setting a greeting
- Open the visual voicemail app and tap More Options (three dots in the top-right).
- Select Settings, then Voicemail greeting.
- Tap Record a greeting.
- Press the Microphone icon to record, then select Stop when done.
- Tap Save to confirm.
Using third-party visual voicemail apps
If your phone doesn’t support built-in visual voicemail, consider downloading a third-party app. Popular options like YouMail are available in your app store. When choosing an app:
- Search for "visual voicemail" in your app store.
- Check reviews and features to find the best fit for your needs.
.svg)