HelpMobileYour Ting Mobile payment options

Your Ting Mobile payment options

Ting automatically charges your credit card each month for your plan and usage. You’ll add a credit card when setting up your Ting account to cover these recurring charges.

Accepted credit cards

Ting accepts most credit, debit, and some prepaid cards with the following logos:

  • American Express
  • Discover
  • Mastercard
  • Visa

The billing address on your account must match the address associated with your card. Cards must be from the US (including APO, FPO, and Puerto Rico) or Canada.

Using a Canadian card

If you’re using a Canadian card, here’s what you need to know:

  • Charged in US Dollars: Charges are in USD, and your bank will determine the exchange rate at the time of the transaction.
  • Exchange Rate Differences: Refunds may reflect a different exchange rate (higher or lower) than the original charge.
  • US Address Required: For tax purposes, you’ll need to provide a US address and phone number in your area. You’ll be prompted for this during activation or number transfer.

Does using a Canadian card mean I can get service in Canada?

Ting’s service is only available in the United States. If you use your Ting phone outside of the US, roaming charges will apply.

Temporary $1 authorization hold

When adding a card to your Ting account, you may see a $1 charge. This is a temporary authorization to validate the card and will disappear within 24-48 hours.