HelpMobileActivating a new number on Ting

Activating a new number on Ting

Getting a new number with Ting is quick and easy. Follow these steps to activate your number and start enjoying Ting Mobile.

What you’ll need

If you're activating a new phone, set up your phone before you begin.

Activating your new number

1. Start on Tingmobile.com
  • Select Compare plans in the top-left corner.
    • Want to see more of our plans? Click See all plans.
  • Select Get Mobile next to the plan you are interested in.
2. Select your device option
  • Already have a phone? Select Bring a phone. Have it handy to check compatibility in the next step.
  • Need to purchase a new phone? Select Browse new phones.
3. Check your phone’s compatibility
  • Enter your phone’s IMEI if you're bringing a phone. Select Check.
4. Get a SIM or check your SIM card
  • If your phone is eSIM compatible, you can select the option for eSIM. We'll send you an email with the details after activation.
  • If you prefer using a physical SIM:
    • Select Physical SIM card to order a new SIM. We'll mail it to you.
    • Already have a Ting SIM? Select I already have a Ting SIM. We'll ask for the SIM number in the next step.
6. Verify coverage
  • Enter your home address to confirm Ting service is available in your area. Select Continue to plan selection.
5. Select your number option
  • Select Get a new number.
  • Select from the available list of area codes.
6. Enter your billing information
  • This will bet the card we use for automatic payments. Once your payment information is entered, click Review my order.
7. Review and confirm
  • Double-check your details, agree to the terms of service and click Activate.
  • If any of your details need to be changed, select See an error? Go back.
8. Complete your eSIM activation (if applicable)
  • In some cases, your phone may automatically download your eSIM.
  • If you don't see the automatic download, complete your eSIM activation by scanning the code and follow the prompts to finish activation.

Sections in this article